ppp99 Privacy Policy — How We Handle Your Personal Data

1 Who We Are

This Privacy Policy applies to the ppp99 online gaming platform, accessible at ppp99.onl and through the ppp99 mobile app. When we say "ppp99", "we", "our" or "us" in this policy, we mean the operator of the ppp99 platform.

ppp99 operates as an online gaming platform providing casino games, sports betting — including Cricket, PSL and T20 markets — slot games, fish shooting games, and related services to players. This policy explains how ppp99 collects and handles personal data in the course of providing these services to players in Pakistan.

By registering on ppp99 and using the platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about how your data is handled, you can contact ppp99 support through your account or via the contact details in Section 13.

2 Data We Collect

ppp99 collects personal data in the following categories. We collect only the information that is necessary for the purposes described in this policy.

ppp99 does not collect sensitive personal data such as biometric information, health records or religious beliefs. We do not collect data about children — the platform is strictly for adults aged 18 and above.

3 How We Use Your Data

ppp99 uses collected personal data for the following purposes:

• Account creation and management: Setting up your ppp99 account, verifying your identity and maintaining your account in good standing.
• Processing transactions: Handling deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast and bank transfer. Transaction data is necessary to process, record and reconcile payments accurately.
• Fraud prevention and security: Monitoring account activity to detect and prevent fraud, money laundering, bonus abuse and unauthorised access. This includes analysing patterns across transaction history and device data.
• Responsible gaming: Monitoring gameplay data to identify signs of problematic gaming behaviour and, where necessary, applying protective measures such as account-level limits or self-exclusion tools.
• Platform improvement: Using anonymised gameplay and session data to identify areas where the platform can be made faster, more reliable or easier to use for Pakistan players.
• Legal compliance: Retaining records as required to comply with applicable laws and regulations, including financial record-keeping obligations.
• Customer support: Using your contact and account data to respond to support requests, resolve disputes and communicate important account information.
• Service communications: Sending you account-related notifications such as deposit confirmations, withdrawal updates and security alerts. Marketing communications are only sent if you have opted in.

ppp99 does not use your data for automated decision-making that produces legal or similarly significant effects on you without human review.

4 Legal Basis for Processing

ppp99 processes personal data on the following legal bases:

• Contractual necessity: Processing your identity, contact and financial data is necessary to fulfil the contract between you and ppp99 — that is, to provide you with access to the platform, process your transactions and manage your account.
• Legitimate interests: ppp99 has a legitimate interest in fraud prevention, security monitoring and platform performance analysis. These activities are carried out in a way that is proportionate and does not override your privacy rights.
• Legal obligation: Certain data — particularly transaction records — must be retained to comply with applicable financial and anti-money-laundering requirements.
• Consent: Where ppp99 sends you optional marketing communications or uses non-essential cookies, we do so only with your consent. You can withdraw consent at any time.

5 Sharing Your Data

ppp99 does not sell, rent or trade your personal information to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

• Payment processors: When you make a deposit or withdrawal, ppp99 shares the necessary financial details with the relevant payment provider — JazzCash, Easypaisa, Raast or your bank. These providers process the transaction on ppp99's behalf and are bound by their own privacy and security obligations.
• Game providers: The casino and game titles available on ppp99 are provided by third-party game studios. Session and gameplay data may be shared with these providers in order to deliver and maintain the games. These providers are contractually required to handle data securely and in line with their privacy policies.
• Fraud prevention services: ppp99 may share limited data with specialist fraud detection services to identify and prevent fraudulent activity across the platform.
• Legal requirements: If required by law or by a valid legal process, ppp99 may disclose personal data to relevant authorities. ppp99 will only do so to the extent required and will not disclose more than is necessary.
• Business transfers: In the event that ppp99's business or assets are transferred to another entity, personal data held by ppp99 may be transferred as part of that transaction. Players would be notified of any such transfer.

6 Payment Data and PKR Transactions

All financial transactions on ppp99 are processed in PKR. The platform supports JazzCash, Easypaisa, Raast and bank transfer as payment methods. When you initiate a deposit or withdrawal, ppp99 processes the transaction information required to complete the payment.

ppp99 does not store full payment credentials. Specifically:

• JazzCash and Easypaisa mobile numbers are stored in association with your ppp99 account for verification purposes — to ensure withdrawals are sent to the correct registered number.
• Bank account IBANs provided for Raast or bank transfer withdrawals are stored in encrypted form and used only for the purpose of processing your withdrawal request.
• ppp99 does not store card CVV codes, full card numbers or internet banking passwords.

Transaction records — including deposit and withdrawal amounts, dates and payment method references — are retained as part of your account history and for compliance purposes. You can view your own transaction history at any time from within your ppp99 account.

7 Cookies and Device Data

ppp99 uses cookies and similar tracking technologies on the website and app to support essential platform functions and improve your experience. The types of data collected through these technologies include:

• Session cookies: Required to keep you logged in during a session and to maintain your account state as you navigate the platform. These are deleted when you close the browser.
• Persistent cookies: Used to remember your preferences — such as language settings — between sessions. These are stored for a limited period.
• Device and connection data: IP address, device type, screen resolution, operating system and browser version are collected automatically. This data is used for fraud detection, security monitoring and technical troubleshooting.
• App analytics: The ppp99 Android app and mobile web experience collect anonymised usage data — screen views, feature interactions, session duration — to help identify and fix performance issues.

ppp99 does not use advertising cookies or share device tracking data with ad networks. You can control cookie settings through your browser settings, though disabling essential cookies may affect platform functionality.

8 Data Retention

ppp99 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law.

• Active account data — identity, contact and financial information — is retained for the duration of your account and for a minimum of five years after account closure, in line with standard financial record-keeping practices.
• Transaction records are retained for a minimum of five years following the transaction date.
• Gaming activity data is retained for the duration of your account and up to two years following closure, primarily for responsible gaming monitoring and dispute resolution.
• Support communications are retained for up to three years from the date of the communication.
• Session and device data collected for security and fraud prevention purposes is typically retained for up to 12 months.

When data is no longer required and there is no legal obligation to retain it, ppp99 securely deletes or anonymises it.

9 Your Rights

As a ppp99 player, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data ppp99 holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic details like your contact number or address, you may be able to update these directly through your account settings.
• Right to deletion: You can request deletion of your personal data. Note that we may be unable to delete data that we are legally required to retain — such as transaction records. Where deletion is possible, we will action it promptly.
• Right to restrict processing: In certain circumstances, you can ask ppp99 to restrict how we use your data — for example, while a dispute is being resolved.
• Right to withdraw consent: Where processing is based on your consent — such as for marketing emails — you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
• Right to data portability: You can request that ppp99 provide your personal data in a structured, machine-readable format where applicable.

To exercise any of these rights, contact ppp99 support through your account dashboard. We will verify your identity before actioning any data request and respond within 30 days in most cases.

10 Children's Privacy

ppp99 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. If ppp99 becomes aware that a minor has registered on the platform, the account will be immediately closed, any balance will be returned to the payment source and all associated data will be deleted.

If you believe a minor has accessed or registered on ppp99, please notify us immediately through the support channel so the matter can be resolved without delay.

11 Security Measures

ppp99 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure:

• All data transmitted between your device and the ppp99 platform is encrypted using TLS (Transport Layer Security).
• Sensitive financial data — such as payment method references and IBANs — is stored in encrypted form with restricted access controls.
• Access to personal data within ppp99's systems is limited to staff and systems that require it to perform specific functions. Access logs are maintained and reviewed.
• ppp99 uses automated monitoring to detect unusual login patterns, suspicious transaction activity and other security anomalies in real time.
• Regular security reviews are conducted to identify and address vulnerabilities in the platform's infrastructure.

While ppp99 takes all reasonable steps to protect your data, no online system is 100% immune from security threats. If a data breach occurs that is likely to result in a risk to your rights, ppp99 will notify affected players as promptly as possible and take immediate steps to contain the incident.

Players also play an important role in account security. Use a strong, unique password for your ppp99 account, do not share your login credentials with anyone and log out of shared devices after each session.

12 Updates to This Policy

ppp99 may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised date. The date at the top of this policy reflects when it was last reviewed and updated.

For changes that materially affect how your data is used — particularly if new data categories are collected, new third-party sharing arrangements are introduced or your rights are affected — ppp99 will notify registered players by email or in-platform notification before the changes come into effect.

Continued use of the ppp99 platform after a policy update constitutes acceptance of the updated Privacy Policy. If you do not agree with any update, you should stop using the platform and contact support to request account closure and data handling instructions.

13 Contact Us

For any privacy-related questions, data access requests, or concerns about how ppp99 handles your personal information, you can reach us through the following channels:

For related policies, see also the Terms and Conditions and Responsible Gaming pages.